Fulton County Health Center
Community hospital system: main campus, long-term care and outpatient clinics. About 1,000 users and 1,200+ devices. IS team of about a dozen.
- Led a reliability design review of the Cisco Nexus data center core.
- Operate the hospital's enterprise firewalls and remote connectivity.
- Clinical wireless: improved operating-room Wi-Fi and Vocera badge coverage (every reading -58 dBm or better). Automated nightly access point maintenance with the Meraki API.
- Clinical apps: worked with the vendor to cut a cardiology imaging app's startup to about 6-7 seconds.
- Clinical systems: led reconnecting the hospital's temperature-monitoring sensors, keeping the PC replacement project on schedule.
- Identity: modernized Active Directory authentication ahead of a Microsoft security change, with no service impact.
- Linux: upgraded 4 clinical web servers to current Ubuntu LTS and automated certificate monitoring.
- Fleet: software rollout across ~700 Windows PCs and virtual desktops with Group Policy and endpoint management.
- Microsoft 365: Exchange hybrid and Entra ID. Redesigned encrypted-email notices; they were shared with hospital leadership, and related tickets dropped to zero in the next 5 weeks.
- AI: helped lead the hospital's AI program — in-house AI platform for staff, AI governance and vendor reviews. Led the rollout of an AI clinical reference tool for providers.
- Built a private, read-only AI operations assistant (Claude Code): searchable knowledge base of configs, cases and lessons learned, with live read-only Meraki and Microsoft 365 data.
- Leadership: led the IS team while the CIO and a senior peer were both out. Present regularly to hospital leadership. Trained desktop technicians on endpoint management and wrote their knowledge-base articles.
Recognition: Top 10, networking leaderboard contest, Cisco Live 2026.